Dear Ms. Albrecht,
Thank you for your feedback— a powerful reminder of the power of emotions and the importance of empathy. You are so correct; I totally agree with you that reaching out to this grieving mother— regardless of a concern to respect her privacy— is truly the correct answer. Even if her miscarriage had not yet been general knowledge among her co-workers, a one-on-one heartfelt “I’m so sorry” would have been better than waiting to express condolences. This Pop Quiz is misleading and caused hurt and concern for our readers. For this, I sincerely apologize.